Frequently Asked Questions
WHAT IS YOUR ORDER PROCESS?
Our order process is very simple. Upon completing your payment details during the checkout process, you should shortly receive a confirmation notice at the provided email address. A shipping confirmation email should follow after 1 – 2 business days (read more on the Shipping Policy page). Email the customer service team on email@example.com if further assistance is required at any point.
HOW CAN I TRACK MY ORDER?
Once your order has been shipped you will receive a tracking number (if available) that you can use to get the latest updates on your shipment. We will also automatically notify you via email of any important tracking information.
HOW LONG WILL IT TAKE FOR MY ORDER TO GET TO ME?
An order takes about 6 – 10 Days for delivery.
Delivery times can vary depending on the item.
You can check and confirm the delivery time shown on the product page.
Please allow 1-2 business days for us to process your payment.
CAN I RETURN OR EXCHANGE MY ORDER?
We have a simple and easy to use refund and exchange system which you will have access to on your account page on Bossly.
You will be able to request a refund request from your account page on any items you purchase on Bossly within 30 calendar days from the day you received the item. The product must be in the same condition that you receive it and undamaged in any way.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
You can pay using your credit or debit card that either is a Visa, MasterCard, Switch, Maestro, Delta, or American Express card.
To protect your personal data and credit card information from unauthorized access, we use Secure Sockets Layer (SSL) technology to provide you with the safest, most secure shopping experience possible.
SSL technology enables encryption (scrambling) of sensitive information, including passwords and credit card numbers, during your online transactions. The payments are processed by a third party secure service.
We do not store or have access to your credit card information at any time.
We also accept PayPal payments.